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Haynes Community FCU expands customer service

Local credit union offers big-bank level services with a community feel

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SERVING THE COMMUNITY — Haynes Community FCU, located at 1801 S. Park Road, brings a community feel to banking.

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Haynes Community Federal Credit Union has deep roots in Kokomo, dating back to its first charter in 1948, and the local credit union has expanded its community approach ever since.

While Haynes Community Federal Credit Union officially transitioned from serving only Haynes International employees to the community at large in 2006, Chief Executive Officer Dawn Brinkman said she still runs into individuals who weren’t fully aware that the credit union now can offer services to anyone. Those who haven’t made that realization are missing out, she said.

“I would say that we can compete with the bigger banks with the services we provide, but we know who you are when you walk in the door,” said Brinkman. “We’re very family-oriented, and that’s why we just recently changed our logo to tie into the tree of helping people, changed our colors a little bit to differentiate us from Haynes International and other credit unions in town.”

Haynes Community Federal Credit Union has undergone a lot of changes over the years without losing its personal touch.

The credit union originally was founded in 1948 as the Haynes Stellite Employee’s Federal Credit Union. Its name was changed in 1964 to Union Carbide Stellite Employee’s Federal Credit Union. When it first was founded, the credit union was limited to providing cost-free membership to all employees of Union Carbide Stellite.

But since then, the credit union underwent changes, eventually modifying its membership practices. As it stands now, Haynes Community Federal Credit Union allows membership for anyone who lives, works, worships, or attends school in Howard or Tipton counties. Additionally, family members of existing Haynes Community members may join the credit union as well. That shift came in 2006 when the organization broadened its availability from just employees of Haynes International.

While Haynes Community Federal Credit Union has deep historical roots, it has continued to innovate over the years. That innovation comes in the form of new services Brinkman said customers normally would expect of larger institutions.

Among its newest offerings is an innovative smart saver debit card round-up program. The program takes effect when customers utilize their debit cards. Those who have a free checking account with the credit union will have their purchases rounded up to the nearest dollar. That amount then is deposited directly to a Haynes Community savings account of the customer’s choosing.

For example, if a customer uses their debit card for a purchase of $9.25, then the purchase is rounded up to $10. That additional $0.75 is then sent to a savings account.

The program comes in handy, noted Brinkman, as free checking accounts are available to all members, with a $5 savings account required for membership with the credit union. So far the program has garnered wide praise.

“Customers love it,” said Brinkman.

Beyond the smart saver program, Brinkman said a number of modern services also are available through Haynes Community Federal Credit Union. Those services include mobile banking, remote deposits, and banking from home. These services aren’t always available within smaller institutions like Haynes.

“We’re smaller, but we offer all the services that other institutions do,” said Brinkman.

During this holiday season, watch the Haynes Community Federal Credit Union Facebook page to partake in the new 12 Days of Christmas event. The program aims to support local nonprofits with community participation.

Beginning on Dec. 1, community members may vote on 12 nonprofits with “likes” on the credit union’s Facebook page. Voting runs for 12 days, and when it concludes, the top-vote-getting nonprofit will receive $1,000 from the credit union. Second place will receive $500, and third place will garner $250.

To learn more about Haynes Community Federal Credit Union, visit haynesfcu.org or stop by its office located at 1801 S. Park Road.